The Cineplex team is passionate about providing each and every guest with an exceptional entertainment experience and offers enthusiastic professionals an exciting opportunity for growth and development in the hospitality industry.
Right now Cineplex is looking for a dynamic Host/Hostess
Hosts at VIP Cinemas act as ambassadors for the VIP experience. Hosts are responsible for positive guest interactions while greeting and serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs, making them feel welcome, comfortable, important and relaxed.
They greet and seat guests prior to their dining experience, act as a concierge who answers all guest’s questions and orientate them to the VIP experience.
Working Directly with the Public – Enthusiastically greeting guests in the VIP lounge, engaging guests in friendly conversation; setting the tone for a personalized VIP experience
Preparing the service environment – Preparing the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks
Communication of VIP experience – Staying updated on current menu options, specialties and menu deviations; sharing in-depth menu expertise with guests to promote products and services available within the VIP Concept
Maintain a clean workspace –Washing glassware and utensils after each use; maintaining a clean, well-organized service area; performing basic cleaning tasks as needed or directed by the Managers.
Determining levels of service – Utilizing provincial safe service training to determine if a guest has been over served alcohol
Positive, enthusiastic and professional attitude, and excellent communication skills
Superior understanding of hospitality and customer service and proven ability to deliver an exceptional guest experience
Organizational behavior to establish consistency in the guest experience
Proven problem solving and quick thinking skills in fast-paced situations
Math skills and computer literacy
Knowledge of a second language is considered a plus
Extended periods of time standing, walking, bending, carrying and assisting with various service tasks
A flexible schedule that includes evenings, weekends and holidays
Health & Safety:
Management will be held accountable for the Health & Safety of all employees under their supervision. Management is responsible to ensure that machinery and equipment are safe and that employees work in compliance with established safe work practices and procedures. Employees must receive adequate training in their specific work tasks to protect their health and safety. All reported injuries that meet reporting requirements must be reported immediately to the General Manager and the Health & Safety Manager.
Interested applicants, please click here to apply today.
While we appreciate all interest, only those candidates selected for an interview will be contacted. As part of Cineplex Entertainment’s standard recruitment process, suitable candidate(s) will be required to undergo pre-employment screening as a condition of employment or promotion.
No Agency Calls Please